Question 1

Can I put my dive watch back into deep sleep mode?

Accepted Answer

Oceanic Dive Computers are placed in a Deep Sleep mode prior to being shipped from the factory. The intent is to extend storage life of the Battery for up to 7 years, before the unit is initially placed into service. In this mode, Date and Time are updated as they normally would be however they are not displayed. Upon waking the up, the correct Date and Time will be displayed and it will be ready to operate with full functions. The computer shall enter Standby mode 10 minutes after Norm, Gauge, or Free Surface Modes have been activated (or 10 minutes after the post dive transition period has ended) and no button presses or dives have been initiated.

NOTE: Bluetooth function shuts down during Standby Mode to save battery life

Question 2

Directions for installing OceanLog and Diverlog software for PC.

Accepted Answer

INSTALL DIRECTIONS

If this is the first time you are downloading and using our software, follow the steps below. Our software is complicated and has many more applications than other software you may have used in the past or are currently using. It will take a little while to get used to the software, its applications and your dive computer.

1. Download the FULL version, only, of Oceanlog or from our Internet site, http://oc.my.huishoutdoors.com/us/support-software/ . This will overwrite all of the old software.

2. Download the appropriate drivers, 663K is the usual unless you have a 64 bit processor in your PC, in which download the 64 bit drivers.

Please click HERE for actual File Download links.

3. Plug in your USB cable into your PC and wait for the Driver Installation windows to pop up as your PC recognizes NEW HARDWARE **AFTER FINISHING THE FIRST INSTALLATION, A SECOND IDENTICAL WINDOW WILL APPEAR, FOLLOW

4. Open the Oceanlog program and create a NEW dive log for yourself. Click on the icon to the right of the red [EXIT] square. This will separate your dive log from the sample diver’s log.

5. Click on “DIVE” in the left hand column, you will get a window to “Add dive options”

6. Select the model of your dive computer from the drop-down list on the right of the window, then click [OK] for a download, or, select [Manual Entry Dive] to bring up a blank screen to manually enter all dive information. The window will minimize and a new pop-up window will appear with [Download Dive Data From.]. The computer will search for your USB to PC connection, follow the directions on the window to initiate a download.

• If your USB cable is connected you will get the window pictured below.

7. Follow the prompts from there to connect your Personal Dive Computer (PDC), extract the dives then save the dives to your PC.

To Uninstall USB Drivers

Right Click START MENU.
Click EXPLORE
Scroll down to USB DRIVERS, click
Scroll down to [USB Driver icon] and FTDIUIN.EXE, click.
Disconnect USB Devices
Double click [USB Driver icon], click, CONTINUE.
Plug in USB cable, follow the prompts to re-install new USB Drivers.

**Your computer will automatically prompt, twice, to install new USB Drivers**

In the case you encounter errors, please follow the tutorials we have sent previously or contact me directly below via email and/or phone. I will do my absolute best to take care of your individual issues to your satisfaction.

After downloading the (FULL) version of Oceanlog or upgrading your older version of Oceanlog by using the (PATCH), complete the following steps below to extract information from your dive computer and transfer it into the Oceanlog program:

Open the Oceanlog program by double-clicking the icon on your desktop.
Create a NEW LOG (separating your dives from the Sample Diver log) by clicking on the [New Log] icon which is to the right of the red [Close Application] square.
You will be asked to name the File, place anything but your name for this.
You will be asked for the diver’s name, enter your name.

The sub-window will close leaving you back at the [Personal Information] screen. Enter all of your personal information then:

Click on [Dive], a new sub-window will appear saying “Please add new dive(s) before viewing further information”
Click [OK]
A second sub-window with (Dive Options) will appear, select the model of your computer form the dropdown list and click [OK].
All windows will minimize and a new window will appear which is the (Download Tutorial).

Follow the directions on the tutorial with the following tips.

Keep your PDC and USB cable disconnected at all times, until the point of downloading information form the PDC. After downloading and saving dives, immediately disconnect the PDC and USB cable. If they are left connected, they have the tendency to confuse your system and cause errors.
Ensure you have the appropriate USB Drivers, 388K for Windows XP 32 bit, and 64 bit for Windows XP 64bit.
Ensure a good connection between the USB cable and the PDC, turn the PDC upside down and inspect the connection between the three pins on the PDC and three pins on the end of the USB cable.

If you encounter any errors, such as “Error in Average Depth”, “Runtime Error”, “Time Out Error”, or any other errors contact me immediately via phone or email. We will take care of errors for you on a case by case basis.

Question 3

Is a warranty card or registration required for warranty service?

Accepted Answer

All correspondence regarding the equipment covered by the Oceanic warranty agreement or in direct reference to the warranty should be accompanied by proof of purchase. No registration or “warranty” card is included or needed with Oceanic products. Keep your original, dated proof of purchase in case warranty service is ever needed.

When purchasing online at OceanicWorldwide.com, your packing slip, sent with your shipment, serves as a receipt. If you purchased Oceanic product through an Authorized Oceanic Dealer, their receipt serves as your proof of purchase.

Product registration is an important step toward enjoying your new Oceanic Product. Registering helps us facilitate warranty service, and permit us to contact you should your product require an update or other service.

Question 4

My dive computer is displaying &#8220;bsl&#8221; or &#8220;651&#8221;, do I need to return the unit for factory service?

Accepted Answer

No, the “bsl” diagnostic code is field serviceable, and does not require the unit to be returned to the factory. “BSL” stands for Boot Strap Loader, which is the programming mode used here at the factory to upload firmware into the dive computer. There is a specific combination of button pushes used to place each computer model into this programming mode. While the computer is in BSL mode, the computer will not accept any other commands. It is possible to inadvertently access the BSL mode by accidentally pressing the correct combination of buttons, but it is simple to exit this mode. While most computers will automatically return to normal mode after 2 hours, depending on the model and firmware of the computer, you may need to manually reset the unit. To manually clear the BSL mode, simply remove (for approximately 10 minutes) and reinstall the battery. Doing so will reset the computer and restore normal function. Note that all settings, including date, time, and decompression status will be lost once the computer is cleared. However, the dive history, and downloadable memory will be retained.

Question 5

How far will my transmitter transmit air pressure to my wireless computer?

Accepted Answer

Our wireless computers are required to establish and maintain link with the transmitter at a range of 36”.

Note that the transmitter must be pressurized with a minimum of 300 PSI to activate. Once activated the transmitter will continue to transmit tank pressure every 15 seconds. After 10 minutes of no pressure change the transmitter will automatically shut off. To re-activate the transmitter simply purge or breath from the regulator.

Oceanic Support & FAQ